Privacy Notice

Who is responsible for your information?

Pencil Media Solutions Limited (company number 13252792), Unit 7 Innsworth Technology Park, The Business Centre, Gloucester, GL3 1DL, is the data controller for the Washing Line campaign. This means we decide why and how your personal information is used.

You can contact us about this notice or your data rights at hello@pencilmedia.co.uk

Pencil Media provides website development, hosting and technical support for the campaign. Pencil Media processes personal information only on our instructions and does not use it for its own purposes.

What information do we collect and why?

We collect your name, university email address, and postal address. We also process limited technical information needed to operate and secure the website.

We use this information for:

We process fulfilment information because it is necessary to provide the service you request. We process duplicate-checking and security information where necessary for our legitimate interests in operating the campaign fairly and securely. If you do not provide the required information, we cannot accept or fulfil your order.

We do not use your information for marketing and do not make solely automated decisions that have legal or similarly significant effects on you.

Who receives your information?

Access is limited to authorised Pencil Media personnel who need the information to process and deliver orders, plus service providers acting on our instructions.

Trainline does not receive your information.

Pencil Media and the hosting, transactional-email and website-security providers supporting the service process limited information on our behalf. If a provider processes information outside the UK, appropriate UK data-protection safeguards will be used. You can request details of those safeguards using the contact above.

How long do we keep it?

Data will be deleted within 90 days of the end of the campaign. Authorised recipients must also delete any downloaded or operational copies at that time.

Your rights

Depending on the circumstances, you may ask us to provide a copy of your information, correct it, delete it, restrict its use, transfer it, or consider an objection to its use. Contact hello@pencilmedia.co.uk to make a request.

You may also complain to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.

We use cookies and similar technologies to operate and secure this website. For details of the technologies used, their purposes, providers and duration, please see our Cookie Policy.